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Our Return Policy in short

  • All Sales are Final
  • Exchanges will be Accepted Only on items that do not match description that was on receipt/invoice. For Example: you order a RED Hat, and received a White Hat. Please contact us before returning the item.
  • Unless arrangements are made with us, you cover the cost of the return.
  • Please note that exceptions may apply for the return of certain custom-made, hygienic and other products.
  • If you have any questions, please contact us.

 

Instructions for returning goods

  • If you wish to make a return, send us an e-mail, Include address, e-mail address, the order number and a specification of which items that the exchange relates to.
  • Ship the items for return within 14 days of the date of the notification.
  • You are responsible for any damage incurred by items during the return shipment. We therefore strongly recommend that you send the products well packaged, in good condition and in their original box and/or packaging.
  • If possible, please provide us with a tracking number for the return shipment.
  • If a returned item is shipped internationally, mark as "RETURNED GOODS" to avoid any Customs charges. We are not responsible for any charges imposed on packages returned by Customs.
  • If the product or packaging is used or damaged, we reserve the right to deduct any depreciation in value when refunding the product.

All enquiries: edivaldod45@gmail.com